Privacy Policy

PRIVACY POLICY
This Privacy Policy governs the manner in which Serving In Mission (“SIM”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the SIM website (“Site”). This privacy policy applies to the Site and all products and services offered by SIM.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site does not use “cookies” to enhance user experince.
HOW WE USE COLLECTED INFORMATION
SIM collects and uses Users personal information for the following purposes:

To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

 

To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

 

To administer a content, promotion, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

 

To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

Changes to this privacy policy

SIM has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
SIM Canada
10 Huntingdale Blvd.
Scarborough, ON
M1W 2S5
www.sim.ca
Tel: 416-497-2424
Fax: 416-497-2444
Toll Free: 1-800-294-6918
canada.info@sim.org
Privacy Policy
SIM Canada respects the privacy of every individual who visits this Web site. That is why we take measures to ensure that your right to privacy is protected, including instituting a formal privacy policy.
We receive and store any information you enter on our Web site or give us in any other way, such as your e-mail address and name. We use the information you provide to respond to your e-mails and for processing requests for SIM resource material.

We also automatically gather usage information like the numbers and frequency of visitors to this Web site. This allows us to improve our Web site through the use of “cookies” which provide information as to how and when certain Web pages are visited. The cookies do not collect personally identifiable information and we do not combine information collected through these cookies with other personally identifiable information.

Personal information submitted through any Web sites linked to this Web site will be subject to the terms of use of such operator, which may include specific privacy policies. SIM Canada is not responsible for the use or disclosure of any personal information submitted through such sites. [In particular, if you enter our affiliated Web site operated by SIM USA, Inc., you should review the specific terms of use provided therein prior to using the site and/or submitting personal information through such site.]

We will not use your personal information for any other purpose than that for which it was collected without first obtaining your consent to do so. We do not sell or exchange any personal information with third parties that we receive from you on this Web site. We only share your personal information with those employees of SIM Canada that are involved in the administration of the services we provide to you.

If you wish to access or request a correction to your personal information or to obtain more information about SIM Canada’s privacy policy you can contact SIM Canada.

Use of Material
All materials included on this Web site are protected by copyright, trademark and other laws and are the property of SIM Canada, unless otherwise noted. Unauthorised use of such materials may violate copyright, trademark and other laws. You may download and print portions of the materials for non-commercial and informational use. Copies that you make of the material must bear any copyright, trademark or other proprietary notices located on this Web site, which pertain to the material being copied. Any other sale, modification, reproduction, re-distribution, publication or re-transmission of any information from this Web site, in whole or in part without the prior written permission of SIM Canada, is prohibited.

Disclaimer
The information and services published on this Web site may contain typographical errors or technical inaccuracies. Information may be changed or updated without notice. SIM Canada may also make improvements and/or changes in the information and/or the services described in this Web site at any time without notice. SIM Canada is not responsible for any errors or omissions in this Web site or any Web site that may be referenced within or linked to this Web site. SIM Canada has not reviewed all of the Web sites linked to this Web site and is not responsible for the contents of any such linked Web site. Accordingly SIM Canada makes no representations whatsoever concerning the content of those linked Web sites. The fact that SIM Canada has provided a link to a Web site is not an endorsement, authorisation, sponsorship or affiliation by SIM Canada with respect to such Web site, its owners or its providers. SIM Canada is providing these links only as a convenience to you.
INFORMATION ON THIS WEB SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON INFRINGEMENT OR TITLE.
SIM CANADA ASSUMES NO LIABILITY FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR INCIDENTAL DAMAGES OF ANY KIND, LOST PROFITS, REVENUE, USE, BUSINESS INTERRUPTIONS, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, WHETHER BROUGHT IN CONTRACT OR TORT, ARISING OUT OF OR CONNECTED WITH THIS WEB SITE OR THE USE, RELIANCE UPON OR PERFORMANCE OF ANY MATERIAL CONTAINED IN OR ACCESSED FROM THIS WEB SITE, EVEN IF SIM CANADA IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Although the information provided on this Web site is obtained or compiled from sources we believe to be reliable, SIM Canada makes no warranty as to the accuracy, validity, timeliness or completeness of any such information or data. It is your responsibility to verify any information provided on this Web site before relying on the same.
Jurisdiction
The terms and conditions herein shall be governed by the laws of the Province of Ontario and the Federal laws of Canada applicable therein, without regard to its conflicts of laws principles. You hereby submit to the jurisdiction of the courts of the Province of Ontario for the purposes of litigating any lawsuit arising out of or in connection with these terms and conditions.